How You'll Make a Difference

1. Property Administration
Oversees all site administration (including approving applications/eases, collections of rents and sales reports, etc.) while establishing and maintaining strong working relationships with tenants, may be responsible for attending tribunal hearings.

2. Oversight of Marketing and Leasing
Monitors all rental activity (including overseeing rental agents, vacancy reports, advertising, rental surveys, etc.) for the property to achieve optimum occupancy rates.

3. Tenant Relations
Responds and resolves Tenant concerns (e.g. rent disputes, late payments and tenant complaints) following established policies and precedents in order to protect company interests and maintain positive Tenant relationships.

4. Budgeting and Reforecasting
Provides input into periodic operations budgeting and forecasting activities as well as variance reporting to ensure the approved budget enables attainment of strategic goals and objectives set for the property.

5. Environmental, Health and Safety
Oversees adherence to the company’s environmental and Health and Safety policies, coordinates and participates in investigation of environmental and Health and Safety incidents, supervises implementation of effective energy management programs, coordinates parking access control systems and operations of security contractor.

6. Building Maintenance
Oversees building repairs and maintenance projects to ensure facility equipment and systems are utilized and maintained in the most cost effective manner; coordinates all suite turnover repairs and cleaning; inspects assigned properties on a regular basis to ensure premises and grounds are maintained at all times in accordance with the existing company policies and procedures; supervises contractors working on-site; coordinates receipts of quotes from various third-party service providers and reviews with District Manager.

7. Property Operations
Oversees security functions and carries out physical inspections of common areas, reporting to the District Manager of any areas in question; oversees suite turnover and other building related projects and directly liaises with Contractors/suppliers

8. Management of Staff
Responsible for recruitment, training and supervision of staff to ensure that all administrative and operational policies and procedures are followed.

Any other job related duties and/or projects that may be assigned.

The Experience You'll Bring

Qualifications Required

• Working knowledge of Residential Tenancies Act

• Working knowledge of Yardi or related property management software is an asset

Core Competencies

• Results oriented

Preferred Qualifications and Experience

• Valid driver’s license and reliable vehicle as some travel may be required based on portfolio

• Excellent Financial and Marketing skills

• Demonstrated Conflict Resolution skills

• Strong leadership skills

• Ability to maintain good working relationships with all stakeholders

• Ability to handle difficult situations in professional manner

• Excellent Oral and Written Communications Skills

• Minimum 3 years of related residential property management experience

• CPM designation is an asset