Retail Manager- Contract
Looking for a company with over 50 years of success and no signs of slowing down?
If so, Morguard may be the perfect place for you.
As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.
Our Purpose
At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.
Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.
Putting Our Purpose into Action
We support our people by offering:
Access to experienced subject matter experts who provide mentorship and hands‑on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.
Where You’ll Add Value
The Retail Manager is accountable to the General Manager for the effective day-to-day management of tenant relations and support of various property management functions to facilitate the effective operation of a sizable (in excess of 1 Million Sq Feet) Shopping Centre Complex.
How You’ll Make a Difference
1. Tenant Services
Manages the tenant relations function, including the timely collection of rent, adherence of tenants to lease obligations within established property rules and regulations and resolution of tenant issues of low to moderate complexity, in order to maintain positive relationships with tenants.
2. Operating Budget
Monitors, analyses and reports on the monthly and quarterly operating budget and tenant sales figures to ensure that revenues and expenses are on target and that resources are being used in an efficient manner.
3. Accounts Payable
Verifies the accuracy and coding of, and approves for payment small to medium operating invoices and expenditures that fall under a pre-defined authorization limit, as well as reviews the accuracy and coding of large invoices and expenditures for further General Manager’s approval, in order to ensure efficient usage of resources and adherence to company’s policies and procedures where it pertains to accounts payable.
4. Contractor Services
Oversees activities and coordinates contractor access to the property for tenant build-out, renovations and other construction projects to ensure timely completion of the projects with minimal disruption to the shopping mall tenants.
5. Support to Marketing and Specialty Leasing
Supports operations of, where required, the Marketing and Specialty Leasing functions of the shopping centre, in order to increase revenues through sales and other revenue-generating sources.
6. Customer Service Support
Supports and assists, where required, the Operations function of the shopping centre, in order to maintain consistent first-class customer services to tenants and shoppers.
7. Economic and Market Trends
Monitors and reports on local market and economic conditions to support operational and strategic decision-making for the property.
Any other job related duties and/or projects that may be assigned.
The Expertise You’ll Bring
Qualifications Required
College degree in a related field (e.g. Commerce, Finance, etc.) or equivalent
5 years of relevant retail property management experience
Knowledge of accounting principles, budgeting and reforecast
Working knowledge of MS Office applications.
Core Competencies
Excellent communication skills (both verbal and written)
Strong customer service orientation
Good organizational skills
Demonstrated relationship building
Preferred Qualifications and Experience
Experience with Yardi or other real estate platforms is an asset
RPA designation or enrolment in the program is an asset.
Why You’ll Love Working at Morguard
At Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:
A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets across North America.
Support for work–life balance, along with accessible employment practices that meet AODA requirements.
Inclusive by Nature
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.
Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.
- Department
- Retail
- Locations
- St. Laurent Shopping Centre-1200 St. Laurent Blvd, K1K 3B8 Ottawa, ON
- Employment type
- Contract