Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose
At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action
We support our people by offering:

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.

• A wide range of career opportunities across the organization.

• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

Building Administrators are the first point of contact for leading the organization. This role is primarily responsible for the general administration and oversight of the property and to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Morguard Properties is the preferred landlord of choice.

How You’ll Make a Difference

1. Customer Service:

• Ensure that a superior level of co-operation, service and support is provided to residents

• Promptly respond to resident issues and service requests

• Be available to residents for general inquiries about living in their suite, building and community

1. Administration:

• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents

• Take in vacancy notices, review rent ready and vacancy reports, age receivables and rent roles

• Support the Leasing Team as needed in processing resident applications and lease agreements

• Generate POS

• Order supplies

1. Operations:

• Receiving and scheduling service requests

• Responsible for “move-in, move-out” procedures

• Assist in training on-site Team Members (Assistant Building Managers, Maintenance Associates and Cleaners) on operational procedures

• Perform all facets of the job in accordance with the legislation applicable to the jurisdiction, including: Health and Safety standards, WHMIS, AODA, PIPEDA and Human Rights

• Pro-actively inspect grounds, facilities, and equipment to determine if repairs or preventative maintenance is required

• Ensure apartment complex is maintained and cleaned in accordance with company standards

• Support in monitoring performance of external contractors to ensure quality workmanship and customer service

• Administrative support with documentation required to represent company at Landlord Tenant Board hearings

• All other duties within the scope of the job, as requested by management.

The Expertise You’ll Bring

• Completion of High School or general education degree (GED)

• 3+ years of related experience administration or a related role

• Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Core Competencies (if this needs to be changed for specific job)

• Excellent communication is required.

• A commitment to "Best in Class" Customer Service

• A professional demeanor with strong communication skills

• A demonstrated high degree of integrity, discretion and confidentiality

• Ability to accurately listen, understand and respond to issues appropriately

• Ability to work and act independently using good judgment

• Ability to remain calm and focused in high pressure situations

• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude

• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines

• Excellent problem-solving capabilities

• Ability to speak other languages is considered an asset.

• Actively championing diversity, equity and inclusion to create an environment of belonging

Preferred Qualifications and Experience (All things that considered assets here)

• Exposure to the multi-residential or other related industry asset class would be an asset

• Experience with Fire Life Safety & Building Inspections would be an asset

• Knowledge of current laws, legislation and rights concerning residents would be an asset

Why You’ll Love Working at Morguard
At Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.

• Meaningful opportunities for professional growth and development.

• Exposure to a diverse portfolio of real estate assets across North America.

• A competitive compensation and benefits package designed to support you and your family.

• Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.