Property Operations Assistant - Vancouver, BC
Looking for a company with over 50 years of success and no signs of slowing down?
If so, Morguard may be the perfect place for you.
As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.
Our Purpose
At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.
Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.
Putting Our Purpose into Action
We support our people by offering:
Access to experienced subject matter experts who provide mentorship and hands‑on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.
Where You’ll Add Value
The Property Operations Assistant is accountable to the Senior Property Manager for assisting in the day-to-day administration for the Property Operations function for an office/industrial portfolio of properties to ensure that all administrative and other function-specific support activities are carried out in a timely and consistent manner to enable the Operations department to achieve its business goals and objectives in providing uninterrupted building services to Tenants.
How You’ll Make a Difference
1. Property Operations Documentation
Drafts, distributes and tracks a variety of tenant related documentation such as property service and construction contracts, correspondences etc. for building maintenance/repair, HVAC, custodial services, etc. to ensure valid contracts are in place and are renegotiated in a timely manner before expiry. Much of this is completed through IntelAgree, an online tool. Responsible for chargeback processing to A/R, certain purchases and invoice payments on corporate credit card, creating Pos in Yardi, Assist with Budget preparation, year-end reconciliation distribution, insurance tracking
2. Coordination with Shared Services
Coordinates and supports all property management/operations and project management documentation requirements with assistance from accounting and operations staff and supplies corporate functions with information as requested on issues such as financial reporting, environmental concerns, insurance claims, and project documentation to ensure a smooth and accurate flow of information between various functions to facilitate business and support processes.
3. Review and Preparation of Vendor Invoices
Reviews vendor invoices for discrepancies as noted and brought forward by accounting (payables), verifies their legitimacy and submits necessary paperwork for new vendors as requested by Operation Group to accounts payable department in accordance with the company’s existing policies and procedures. Manage any exceptions in Yardi.
4. Tenant Requests
Receives and appropriately coordinates or personally responds to tenant requests, questions and inquiries pertaining to Operations as well as acts as a liaison between tenants, management and other departments/employees to resolve low to medium issues or if required escalates the more complex issues to Operations Manager or Building Managers to ensure that tenants are receiving consistently high level of timely customer service.
5. Tenant Services
Implements, maintains or expands building electronic systems and services (i.e. card access inventory and service schedules, service requests and preventative maintenance programs through Angus Anywhere, and tenant fire safety initiatives through WPS Online.) as well as examines Operations tenant emergency and service contract contact lists, administration of service contract files in a proactive manner. Administers all Tenant Notice requests from the operations team and manages certain aspects of Angus Anywhere. Liase with certain vendors for scheduling and trouble shooting purposes. Manage Green Team activities.
Any other job related duties and/or projects that may be assigned, such as tenant appreciation ice cream day, tenant Christmas breakfast, coordinating Christmas décor.
The Expertise You’ll Bring
Intermediate working knowledge of MS Office applications
Previous experience in property management or accounts payables.
Core Competencies
Excellent communication skills (both written and verbal)
Good organizational skills
Good analytical skills
Strong ability to multi-task and work under pressure.
Ability to work with in a team environment composed of managers, cohorts, and operations personnel.
Preferred Qualifications and Experience
Yardi knowledge is preferred
Why You’ll Love Working at Morguard
At Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:
A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets across North America.
A competitive compensation and benefits package designed to support you and your family.
Support for work–life balance, along with accessible employment practices that meet AODA requirements.
Pay Equity
The salary range listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.
Inclusive by Nature
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.
Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.
- Locations
- TELUS Garden - 510 W Georgia St, Vancouver BC V6B 0M3, Canada
- Employment type
- Full-time